5 Basic Knowledge Types: Knowledge serves as the foundation of your complete business. All business operations, including selling goods or services, employing new staff, attending daily meetings, etc., include the acquisition, transmission, and application of knowledge. Because of this, knowledge management is essential to the success of an organization. Examining the various types of knowledge in greater detail is crucial if you want to create an effective knowledge management strategy for your company.
What Are 5 Basic Knowledge Types?
Knowledge is divided into 5 different categories , some broad and some very specific, some of which are as follows:
Explicit knowledge is recordable, communicable, and, most crucially, teachable to outsiders. It is a type of information that is simple to communicate and comprehend qualifies.The most crucial aspect of knowledge management at work is undoubtedly the transfer of explicit information.This kind of information is frequently used when a new employee joins a company. An internal wiki or knowledge base is an example of how you may manage and arrange explicit knowledge. Documents, libraries, books, videos, whitepapers, and other written or spoken communications are all places where explicit knowledge is kept.
Examples of explicit knowledge in workplace are as follows:
- A case study, a video tutorial, a training manual, etc., that aids in introducing your product or service is an example of content that explicitly shares expertise with new users or clients.
- Detailed documentation of the traits of your buyer personas for sharing with sales representatives.
Experiencing real-world situations allows one to acquire implicit knowledge, which is a more complicated idea. It is a skill that can be learned via experience and is also recordable and transferable. This form of knowledge might be recorded and communicated in writing, making it explicit knowledge, but it is frequently something that can be swiftly learned by first-hand experience and frequently with assistance from another person. The majority of the time, this knowledge can be retained without practice or repetition, thus it is never necessary to make it clear outside of spoken language. The biggest distinction between implicit and explicit knowledge is that the former is frequently only learned through interaction with a knowledgeable individual. Examples of implicit knowledge are as follows:
- The intricacies of carrying out particular activities are called implicit knowledge, even while a company’s values and mission statement refer to explicit knowledge.
- The only person who transmits this information is the one who has learned something new by putting explicit knowledge to use. It is written down in process documentation. This is a more effective technique to carry out activities, handle issues, or get around obstacles.
- Implicit learning and knowledge are demonstrated when users of a product or software ultimately have their valuable time when they use the product.
More specifically, tacit knowledge is the knowledge that is directly learned via practice and experience and cannot be conveyed using facts and symbols, ability to tie your shoes, ride a bike, play an instrument or chop wood are all examples of tacit knowledge. When you first start learning how to accomplish these tasks, they could seem challenging or even impossible, but there is frequently a tipping moment when they become automatic and ingrained in your memory. Unlike explicit information, which can be expressed in words or numbers, implicit knowledge is more difficult to record or quantify. Examples of tacit knowledge are as follows:
- Excellent writing – New employees can be given various tips on how to improve their writing, but it won’t take place immediately. The only method to further enhance this information is through coaching and instruction in writing development and improvement.
- Leadership Skills- You develop leadership qualities throughout your career and you can’t teach them to others.
- Pitching – A sales executive’s gut instinct about when is the best time to present an offer, but it is difficult to record and share.
Declarative knowledge is used to describe static facts. It may contain details based on ideas, events, or other things. It is also known as propositional knowledge or descriptive knowledge. You anticipate new hires to have declarative knowledge of both the corporate culture and the position they have been hired to fill. Identifying the declarative knowledge that new hires need to be taught during the employee on boarding process is a crucial challenge for on boarding managers. Declarative knowledge is straightforward and plain when necessary. It concentrates on ‘what’ type questions rather than providing answers to ‘why’ and ‘how’ focused queries. Examples of declarative knowledge are as follows:
- Focusing on transmitting declarative information is a crucial component of on boarding for interns and entry-level employees. These resources include details on the fundamental ideas behind the tasks students will be working on, as well as terminology and other important information.
- The “awareness stage” of content marketing involves breaking down important ideas that are novel to your viewers. So, declarative information transfer is necessary in this situation.
Procedural knowledge, also referred to as imperative knowledge, is the antithesis of declarative knowledge. It provides information on the numerous approaches to carrying out a particular task as well as solutions to “how”-based questions. It is implicit knowledge since procedural knowledge is acquired by experience. This knowledge should be documented in order to prevent losing important details about your company’s operational procedures in the event of personnel turnover. Examples of procedural knowledge are as follows:
- A top-performing sales manager’s webinar on the best ways to conduct sales outreach.
- Interactive product demonstrations that let a potential customer interact with a product and see its features first hand.
- Standard operating procedures as well as specific process documents.